These are programs designed to help organizations and teams become more efficient by enabling better collaboration and project and issue tracking. They facilitate access to databases, CRM, CMS, ticketing software, and dashboards, providing valuable insights into website analytics.
Common internal tools include project management software, issue tracking systems, and team collaboration tools. These tools securely connect to multiple data sources and APIs.
Enable users to perform quick actions such as managing transactions and sending messages to customer groups. They integrate with third-party connectors, SaaS services, and transaction management applications.
Allow customized visualization of data from multiple sources. They are used to perform CRUD operations (Create, Read, Update, and Delete) in a company's databases by non-technical users. Examples include KPI management dashboards, business analytics, and procurement management.
Customer Relationship Management (CRM) software is used to manage interactions with customers. It allows for managing user and prospect contact data, identifying qualified leads, tracking service requests, and managing marketing campaigns in one place.
Content Management Systems (CMS) enable the management of blog posts, videos, and image content for websites. Users can create, manage, modify, and publish content through user-friendly interfaces provided by CMS applications.
Assist in tracking inventory and maintaining optimal quantities. These tools include equipment checkout and payment systems, as well as inventory management tools to determine when to reorder, sell excess inventory, and reduce waste.
Different organizations have different workflows that require customized tools to manage and automate daily processes, thereby improving workflow within teams. For example, HR teams use reimbursement approval applications to track employee reimbursements and manage payments.